Saturday, February 26, 2011

BlackBerry Internet Service Akan Naik Versi Menjadi v4

Beberapa informasi baru mengenai fitur yang akan datang untuk BIS 4.0 telah muncul online. Walaupun fitur ini tidak seperti BIS 3.x yang banyak mengubah fitur game, tetap BIS 4.0 akan menjadi batu loncatan yang cukup layak.

Beberapa fitur baru termasuk Integrasi dengan BlackBerry ID (BBID), Peningkatan BIS End User, Automatic Login, Dukungan untuk tingkatan layanan baru, dan Google Calendar. Berikut perincian lengkap yang tertulis di dalam dokumen.

What’s New?
- Integration with BlackBerry ID (BBID)
- Improved BIS End User Communications
- Automatic Login improvements
- Support for new service tiers
- Google Calendar Improvements

Integration with BlackBerry ID (BBID)
Developed by RIM, BlackBerry ID (BBID) provides users with a single user account and credentials to access RIM services and third party services. Users can store and manage their personal information and preferences which can be used to provide personalized application experiences.

BlackBerry ID provides a unified view of a user’s information and preferences to RIM services and participating 3rd parties, who can use BlackBerry ID to authenticate users and access personal information in order to quickly enrol a user and personalize an application to user preferences.

With the release of BIS 4.0, all devices with handheld software 6.1+ and a BBID will have their BIS account associated with their BBID. The use of BBID will provide users with the ability to seamlessly switch their devices by inputting their BBID on their new device. This will switch all services over to the new device, including the BIS Email account.

Note: Users with a BBID will not be able to access the HTML user interface – only on device management through the email setup application will be available.

Improved BIS End User Communications
Currently, BIS communicates with end users for a variety of different reasons (i.e. upgrade notifications). These communications are sent using PIN messaging, which are text based and do not allow for dynamic content. As a result, these messages often ignored due to their unofficial look/feel.

In BIS 4.0, a new method of communication will be introduced to help improve the effectiveness of the messages BIS sends to end users. The improved messages aim to help improve the customer experience when action is required by creating a richer, more appealing message. Improvements will include branding all messages with the BlackBerry logo (making it look more official), and ensuring the message appear at the top of the inbox, even after other messages are received afterwards. The improved messages will also be sent in rich text, and allow for a user to launch their Email Settings directly from the message. The improved communications will help reduce support calls by increasing the likelihood of an end user resolving their issue by reading and following the steps outlined in the message.

Note: Improved BIS communications requires HH SW 6.1+.


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